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Contact Information

Cincinnati, OH
6 East 5th Street
Covington, KY 41011
Phone: 859.663.2114
Fax: 859.431.1514

 


KNOWLEDGE MANAGEMENT

Organizations are moving more and more toward service as their differentiator. At the same time, innovation becomes a critical component to every organization's strategy. And, the windows of opportunity to capitalize on innovation shrink as the competition increases dramatically.


Organizations need to share knowledge about customers, new products, new successes and new ideas and they need to do it faster and more efficiently.

Organizations need the tools and technologies to support knowledge sharing. But, more importantly, they need the processes, structures, plans, and strategies that can break down barriers and make knowledge sharing possible.

With a world-class team that includes both academic researchers focused on knowledge management, deeply experienced technologists, and highly-skilled process consultants, TiER 1 brings a complete knowledge management strategy, development, and execution capability to our clients.

 



SERVICE OFFERINGS
KM Strategic Assessment
KM Business Case Development
Content Management
Document Management
KM Process Design
KM Implementation
Systems Design
 
INSIGHTS
"Knowledge-Driven Technologies: A Solution Acceleator Approach "
"Knowledge Management: A User Centric Approach "
 
ACCELERATORS
Performance1 - Performance Content Management System
Content1 - Intranet and Knowledge Portal System
InfoCenter1 - Document Management and Search System
 
CASE STUDIES
Knowledge Management for Marketing
Implementing a Learning and Performance Solution