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Contact Information

Cincinnati, OH
6 East 5th Street
Covington, KY 41011
Phone: 859.663.2114
Fax: 859.431.1514

 


CHANGE MANAGEMENT

As organizations grow, change markets, change strategies or change infrastructure, it is the people in those organizations who are most affected. While strategy is about differentiation and creating competitive advantage, execution is about getting people to move together in a direction that supports the organization's objectives.


In today's competitive markets, organizations must be nimble. Their people must be able to adapt quickly to new processes, systems, and structures.

TiER 1 provides strategies, tools, and services for managing the communication and knowledge necessary to facilitate rapid change. TiER 1 starts with a deep analysis of the people in the organization and the context in which they work. We take a bottom-up approach to managing change, by first understanding the people and their processes and then tying these back to the corporate strategy and objectives. Understanding the people in the organization and their motivations and skills allows us to develop and deliver communication and learning strategies that are highly effective, enabling the organization to move more quickly than its competitors.

SERVICE OFFERINGS
Change Readiness Assessment
ERP Change Management
Communications Strategy
Training Development
Train-the-Trainer
Performance Support
Implementation Management
Awareness Campaign
 
ACCELERATORS
Performance1 - Learning Content Management System
Content1 - Project Communications Site
Classroom1 - Training registration system
 
CASE STUDIES
Global ERP Rollout
Building the Communication Plan
Rapid Systems Deployment
Maximizing IT Investment